Dec 1, 2019 | IDeACOM Insights Newsletters
Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...
Nov 1, 2019 | IDeACOM Insights Newsletters
As the features and conveniences of smartphones have grown, so have the risks of using them. The more you and your employees use your smartphones to check email, make purchases, access bank accounts, download music, etc., the more tempting your phone becomes to...
Oct 1, 2019 | IDeACOM Insights Newsletters
One of the leading challenges businesses face is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you’re missing the opportunity to not only lower overhead costs but to improve productivity. By using...
Sep 3, 2019 | IDeACOM Insights Newsletters
When purchasing equipment for your business that will be in use for more than one year, you must depreciate the cost a little at a time over several years. Depending on the purchase, it can take years to fully depreciate the cost of business property. Section 179 is a...
Aug 6, 2019 | IDeACOM Insights Newsletters
Scammers and robocallers often use caller ID spoofing to display a number other than the actual number they are calling from, typically making it appear as though a neighbor or someone their target knows is calling. By using caller ID spoofing, scammers increase the...
Jul 11, 2019 | IDeACOM Insights Newsletters
As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly adds up—and quickly overwhelms the ability to ensure security, manage costs and maintain control. User password behavior is becoming less secure due to the fact that it is...
