Insights on business communication, technology, and support.

As business owners and managers, we like to think we're the power behind our business. We make the decisions, work with customers or clients, conduct the training, the hiring, the firing and much more. But the truth is, much of our business runs on electricity. It's...

One of your biggest challenges in running your business is managing the cost of operations and capital expenses. When computers became essential to your business operations, you had to add not only the cost of those computers but many business software applications....

In previous Insight articles, we've discussed the dramatically improved communications VoIP (Voice over Internet Protocol) brings to small and medium-sized businesses. Whether or not your business has converted to a VoIP system, however, there is a technology you can...

One of the leading challenges every business faces is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you're missing an opportunity to not only lower overhead costs but to improve productivity. The opportunity...

Businesses with workers in the field have always had to deal with ways to keep in touch with those employees and to make it easy for customers to reach them. This includes sales representatives, delivery people, technicians out performing repairs and many others. With...